Website
Glassdoor launched its company ratings site in June 2008,[6] as a site that "collects company reviews and real salaries from employees of large companies and displays them anonymously for all members to see", according to TechCrunch. The company then averaged the reported salaries, posting these averages alongside the reviews employees made of the management and culture of the companies they worked for – including some of the larger tech companies like Google and Yahoo.[7] The site also allows the posting of office photographs and other media.[8] Each year Glassdoor ranks overall company ratings to determine its annual Employees’ Choice Awards, also known as the Best Places to Work Awards.[9] Before July 2024, users only required an email address to sign up and leave a review.[10]
The site later also began focusing on CEOs and workplaces and what it is like to work at jobs in general.[12] Employee reviews are averaged for each company.[13] Glassdoor ratings are based on user-generated reviews. The company has stated that it rejects about 20% of entries after screening.[14][15] Rules for posting reviews are different for smaller companies than they are for larger companies in order to preserve the anonymity of people in close departments.[16]
In 2010, Glassdoor released a fee-based program called "Enhanced Employer Profiles", which allows employers to include their own content on Glassdoor profiles, like executive biographies, classifieds, social media links, and referrals.[17] The company also allows users to post potential job interview questions that might be asked by certain companies, acquired by interviewed job candidates,[18] in addition to other information that can be used to prepare job applications.[19] The reputation a company has on Glassdoor has also been found correlative by Case Western Professor Casey Newmeyer.[20] Business Journal has recommended that CEOs review Glassdoor reviews to "telegraph organizational issues".[21]
In 2017, Glassdoor announced on its website that it would no longer post job advertisements that exclude people with criminal records. The business magazine Entrepreneur praised the move.[22]
In May 2020, Glassdoor announced it was laying off 300 people, accounting for 30% of the company's workforce and half of the Chicago office.[23] Another layoff was announced of approximately 140 people, or 15% of the company's workforce in March 2023.[24] Following the rise of the COVID-19 pandemic, the employees worked fully remote starting in March 3, 2020. The final remaining offices at Chicago and San Francisco are closing in 2024.[25]
Following the acquisition of the work discussion app Fishbowl, new and old users are now required to input their full name, workplace, and job title, though those details could be hidden. It is impossible to delete names from accounts, nor can they be changed without contacting support.[10]
- Glass Door operates in the following countries: Ireland, Belgium (French and Dutch versions), Australia, Canada (French), Canada (English), Portugal, Austria, Switzerland (in German and French), South Africa, Italy, France, Spain, Netherlands, Mexico, Brazil, Argentina, Germany, Sweden, India, Hong Kong, New Zealand, Singapore, England, Scotland and Wales and USA. [11]
