Favor Delivery

Favor Delivery is a same-day delivery and online food ordering platform headquartered in Austin, Texas. The company was founded in 2013[1] and was acquired by San Antonio, Texas-based regional supermarket chain H-E-B in 2018.[2] Following the acquisition, Favor CEO, Jag Bath, was named chief digital officer of H-E-B while remaining Favor CEO.[3]

Service area

Starting by serving major cities in Texas, Favor expanded between 2013 and 2016 to serve a total of 23 cities in the United States and Canada. However, in June 2016 it pulled out of Philadelphia, Washington, DC, and 3 other major cities in the US,[4] shut down operations in Toronto in December,[5] and in January 2017 pulled out of the remaining cities it had served outside Texas. The company continued operations in 15 cities in Texas.[6]

By November 2019, Favor operated in 130 cities across Texas.[7]

References

  1. Jane Wells. Start-up in 'sharing economy' says it helps boost local tax revenue CNBC, 9 September 2014, retrieved 19 October 2021^
  2. Paul Takahashi. H-E-B acquires Favor Delivery service Houston Chronicle, 15 February 2018, retrieved 19 October 2021^
  3. Gary Dinges. H-E-B continues digital push, names new chief digital officer Austin American-Statesman, 14 May 2018, retrieved 20 October 2021^
  4. On-demand delivery specialist Favor scales back coverage Post and Parcel, 20 June 2016, retrieved 20 October 2021^
  5. John Rieti. Toronto food delivery service Favor shuts down CBC, 5 December 2016, retrieved 20 October 2021^
  6. Will Anderson. Favor loses appetite for expansion as investment in on-demand delivery startups slows Austin Business Journal, The Business Journals, 17 January 2017, retrieved 20 October 2021^
  7. Russell Redman. H-E-B’s Favor expands delivery drivers’ vehicle coverage Supermarket News, 20 November 2019, retrieved 20 October 2021^