21st century
In 2000, Comerica sold its credit card division to MBNA and formed an alliance with the company.[20]
In 2001, the bank acquired Imperial Bank of California, which also had branches in Arizona.[21][22]
In late 2004, the bank began a plan to diversify its operations by opening new banking centers in strong growth markets, primarily in Texas and California.[9] Comerica opened 18 new banking centers in 2005, 25 new banking centers in 2006, and 30 banking centers in 2007.[9]
On March 6, 2007, the company announced its decision to relocate its corporate headquarters to Dallas to move closer to its customer base in the Sun Belt.[23][24] In August, the company announced that it selected 1717 Main Street in Downtown Dallas. The company executives began moving into the new location in November 2007 and the building was renamed Comerica Tower.[25]
In January 2008, the United States Department of the Treasury selected the company as the issuing bank for its Direct Express debit card program. The federal government uses the Express Debit product to issue electronic payments, such as Social Security benefits, to people who do not have bank accounts.[26][27][28]
In July 2011, the bank acquired Sterling Bank of Texas for $1.03 billion.[29][30] The acquisition virtually tripled Comerica's market share in Houston and provided entry into the San Antonio and Kerrville regions.[9]
In 2017, the bank announced plans to reduce its office space by 500,000 square feet, saving $7 million in 2018.[31]
Comerica celebrated a historic milestone in 2019, marking its 170th anniversary.
In May 2021, the bank announced that it would provide $5billion in small business loans from 2021 to 2023.[32][33]
Comerica expanded into North Carolina with the creation of its new Southeast Market in August 2021.[34] With market headquarters in Raleigh, along with offices in Winston-Salem and Charlotte, the Southeast Market supports Wealth and Commercial Bank customers based in North Carolina, Florida, Georgia, South Carolina, Tennessee and Virginia.[34]
On May29, 2023, American Banker reported that i2cInc., a Comerica contractor, conducted Direct Express operations through an office in Pakistan, in violation of the bank's contract with the Treasury, which requires all program operations to be conducted in the United States.[35][36][37] The report caused Comerica's stock price to fall.[37]