21st century
Under Stagecoach ownership and the helm of Frank Gallagher, the owner of its predecessors,[3] Coach USA sought to continue expansion, but the company, hit hard by the loss of charter business after the September 11 attacks,[2] caused Stagecoach to crash to a loss of over £524 million, at which point Stagecoach, having lost over 70 percent of its investment and now under the leadership of its founder, Brian Souter, after the downturn cost the previous CEO of Stagecoach his job, announced that all of the taxicab operations and most of Coach USA's subsidiaries were for sale, as Stagecoach sought to focus mostly on operations in the northeast, where Coach USA today maintains subsidized transit operations and scheduled service.[6][7]
Retrenching, Stagecoach sold its companies in New England to Peter Pan Bus Lines.[8][9] Companies in the Southwest, West, and Rocky Mountain regions were sold to KKR to form Coach America,[10] and companies in the southeastern United States were sold to Lincolnshire Management, rebranded as American Coach Lines (which was merged with Coach America in 2006),[11][12] all at heavy losses. The contract transit division (Progressive Transportation) was sold to competitor First Transit.[9][13] As a result of the sale of most of Coach USA's operations, the company's headquarters were relocated from Texas to the Community Coach garage in Paramus, New Jersey. Eight of the sold companies would be reacquired when Coach America declared bankruptcy in 2012, along with Lakefront/Hopkins in Ohio, with the intent of expanding (and in the case of California, reintroducing) the Megabus brand.
Coach USA's operations today consist primarily of scheduled services in the New York and Chicago metropolitan areas, with a number of charter operations near Pittsburgh and scheduled operations in the Southern Tier of New York and southern Wisconsin, along with its Megabus operations throughout the eastern and central United States. In December 2018 Stagecoach announced it had agreed to sell all of its North American operations to Variant Equity Advisors subsidiary Project Kenwood Acquisition with the deal concluded in April 2019.[14][15][16][17] Coach USA closed Chicago Trolley & Double Decker Co. and Airport Supersaver in 2019 due to years of declining sales, poorly maintained vehicles, and negative reviews. Coach USA closed Lakefront Lines in Ohio and Central Cab in Pennsylvania in 2020, due to the COVID-19 pandemic.[18][19]
In June 2024, Coach USA filed for Chapter 11 bankruptcy, blaming corporate impact caused by the COVID-19 pandemic. The company has plans to sell its assets, and is planning to sell its Megabus subsidiaries to Bus Company Holdings, a unit of the Renco Group.[20] Avalon Transportation acquired Lenzner, Kerrville, All West and ACL Atlanta. Wynne Transportation acquired Powder River and the Butler Motor Transit shop.[21] Peter Pan Bus Lines took over operations of the Megabus operations in the Northeast.[22]
In November 2024, it was announced that The Renco Group had completed the purchase of the company.[23] On December 31, 2024, Coach USA and all subsidiaries converted their Chapter 11 cases to a Chapter 7 bankruptcy liquidation.[24] In 2025, Coach USA closed its facility in Elko, Nevada.[25]