Booktopia

Booktopia Direct Pty Ltd is an Australian-owned, online bookseller and distributor headquartered in Sydney. The company also owns Angus & Robertson, a major Australian online bookseller, publisher, and printer. Founded in 2004, it has been one of the country’s leading online book retailers, with a broad catalogue spanning physical books, eBooks and audiobooks. Following a period of financial difficulty, the company briefly entered voluntary administration in 2024 and was subsequently acquired by the digiDirect Group, continuing operations under new ownership.

History

Booktopia was founded in 2004 by Tony Nash, his brother Simon Nash, and his brother-in-law Steve Traurig.[1] By some accounts, Nash's sister Elana Traurig was also among the company's founders.[2][3] They outsourced website management and order fulfillment until 2007, when they developed a new website and began renting a 500 square-meter warehouse in Artarmon.[1] Two years later, they moved to a larger warehouse in Lane Cove.[4] In 2013, Booktopia was voted as Australia's favourite bookshop in a poll by the Australian Booksellers' Association.[5]

Booktopia moved to a 10,000 square-meter warehouse in Lidcombe in 2014, where they invested $4 million into automation of order picking.[6] By this point, they had a turnover of $54 million, and shipped nearly 3 million books a year.[7] In August 2015, Booktopia bought online retailers Bookworld and Angus & Robertson from Penguin Random House.[8][9] This acquisition reportedly gave Booktopia an 80% share of the online book sales market in Australia.[10]

In 2016, the company announced that it intended to list on the Australian Securities Exchange (ASX) with a $150 million initial public offering,[11] but this float was abandoned due to investor concerns about Amazon's 2017 expansion into Australia affecting the business.[12]

Four years later, Booktopia successfully listed on the ASX in December of 2020. Selling 18.8 million shares at an issue price of $2.30, the company raised $43.1 million on a market capitalisation of $357 million.[13][14] According to the prospectus issued before its IPO, Booktopia accounted for approximately 6% of Australian book sales by this point.[15]

In the same year, 2020, they bought university bookstore chain The Co-op Bookshop after that business went into administration, closing its 30 physical stores and moving its textbook sales business online.[16]

In 2020, Booktopia launched a joint venture with Rakuten Kobo to provide eBook and downloadable audiobooks through the Booktopia/Rakuten Kobo app.[17]

CEO Tony Nash sold $6 million worth of his shares on 6 December 2021, shortly before the company announced it was anticipating a drop in earnings.[18] Amidst investor ire over the timing of this sale as well as plunging earnings, in May 2022 Nash announced that he would be stepping down from his role as CEO once a replacement had been found.[19] However, in July, the company's board forced Nash to step down earlier than expected, appointing CFO Geoff Stalley as his interim replacement.[20] In August, Nash announced that he intended to spill the board, hoping to remove the chairman and other members.[21] Later that month, the company was forced to pay $6 million by the Australian Competition & Consumer Commission on the grounds that it had misrepresented consumers' rights to refunds and returns.[22]

From a high of $3 in August 2021, the company's share price steadily crashed to reach $0.17 by June 2022; Booktopia suggested this was due to a decline in business faced by online retailers after the lifting of pandemic restrictions.[18] In June 2024, Booktopia requested a suspension on trading of its shares, which had by then fallen to $0.05.[23] (It was later compulsorily delisted in August.[24])

In June 2024, Booktopia announced it would make at least 50 employees redundant in addition to other cost-saving measures.[25] Leadership changes including the resignation of chief executive David Nenke were also announced.[26]

In July 2024, Booktopia entered voluntary administration[27] and temporarily shut down their website. The administrator disclosed that the company held debts totaling around $60 million.[28] Writing in The Conversation, Australian academics Katya Johanson and Bronwyn Reddan cited competition from Amazon, increased operating costs, and a slump in book sales after the Covid boom as factors in the business's demise.[29] Australian business publication iTnews also reported that costs from setting up the Strathfield warehouse had caused the business to sustain heavy losses in the lead-up to its collapse.[30]

In August 2024, Booktopia was bought by the digiDirect Group[31] for an undisclosed amount, who immediately resumed trading following the deal. In 2025, the digiDirect Group also acquired James Bennett Pty Ltd, Australia's leading local library supplier.

As of April 2026, Booktopia sells well over 10,000 books a day across Australia and New Zealand.

References

  1. Alexis Carey. How three Sydney blokes turned ailing sector on its head News.com.au, 2019-01-27, retrieved 7 July 2024^
  2. Cathy Morris. Australia's Amazon: How Booktopia grew from a $10 budget to a $40 million book business The Daily Telegraph, June 23, 2014^
  3. Helen Pitt. Booktopia CEO Tony Nash on the superpower that helped him succeed Sydney Morning Herald, 2021-12-16, retrieved 2024-07-07^
  4. Sue Mitchell. Booktopia ready for the Amazon attack Australian Financial Review, 2017-03-24, retrieved 2024-07-06^
  5. Jason Steger. A one-off winner? Sydney Morning Herald, 2013-08-16, retrieved 2024-07-07^
  6. Warehouse Management Systems: Booktopia Writes a new Chapter - Adept Conveyors adeptconveyor.com.au, retrieved 2024-07-06^
  7. Sue White. Meet the boss: Tony Nash from Booktopia The Sydney Morning Herald, 2014-11-27, retrieved 2024-07-07^
  8. Eloise Keating. Tome raider: Booktopia buys Bookworld and Angus & Robertson Smart Company, 2015-08-03, retrieved 2015-10-28^
  9. Sarah Danckert. (Book)dystopia: How Australia's biggest bookseller went from hero to villain The Sydney Morning Herald, 2022-06-24, retrieved 2024-07-07^
  10. Booktopia to take on Amazon after buying rival Bookworld Australian Financial Review, 2015-08-03, retrieved 2024-07-07^
  11. Sue Mitchell. Booktopia pushing ahead with IPO plans despite Amazon threat Sydney Morning Herald, 2016-03-29, retrieved 2024-07-07^
  12. Booktopia prepares for the arrival of Amazon SBS World News, retrieved 2024-07-06^
  13. Booktopia completes ASX listing; closes at 17% above issue price Books+Publishing, 2022-12-04, retrieved 2022-08-30^
  14. Booktopia completes ASX listing; closes at 17% above issue price Books+Publishing, 2020-12-04, retrieved 2024-07-07^
  15. Booktopia Group Limited Prospectus Booktopia, retrieved 7 July 2024^
  16. Nick Bonyhady. Co-op bookshop to disappear from university campuses Sydney Morning Herald, 2020-01-30, retrieved 2024-07-07^
  17. Leigh :) Stark. Kobo, Booktopia team for all-you-can-read eBooks Pickr, 2021-11-02, retrieved 2022-08-10^
  18. Sarah Danckert. (Book)dystopia: How Australia's biggest bookseller went from hero to villain The Sydney Morning Herald, 2022-06-24, retrieved 2022-08-30^
  19. Booktopia chief executive Nash resigns after earnings plunge in third quarter The Bookseller, retrieved 2022-08-30^
  20. Sarah Danckert. Booktopia co-founder Tony Nash ousted from CEO role The Sydney Morning Herald, 2022-07-14, retrieved 2022-08-30^
  21. Carrie LaFrenz. Booktopia co-founder seeks to spill the board Australian Financial Review, 2022-08-18, retrieved 2022-08-30^
  22. Matt Ogg. Booktopia agrees to fork out $6m in penalties over misleading returns claims to customers Business News Australia, 2022-08-29^
  23. Booktopia appoints administrators Books+Publishing, 2024-07-03, retrieved 2024-07-03^
  24. Booktopia Group Limited (ASX: BKG) - Announcements Intelligent Investor, retrieved 2025-02-25^
  25. Derek Rose. Bookseller Booktopia takes desperate steps to survive The New Daily, 3 June 2024, retrieved 6 June 2024^
  26. Celene Ignacio. Tony Nash is back at Booktopia as CEO steps down; mass redundancies loom Inside Retail Australia, 2024-06-03, retrieved 2024-06-06^
  27. Jessica Yun. Online bookseller Booktopia enters voluntary administration Sydney Morning Herald, 2024-07-03, retrieved 2024-07-03^
  28. Booktopia in $60 million debt as administrators investigate whether collapsed retailer traded while insolvent ABC News, 2024-07-15, retrieved 2024-07-15^
  29. Bronwyn Reddan, Katya Johanson. Booktopia, Australia's biggest online bookseller, is poised for collapse. That doesn't mean bookshops are in trouble The Conversation, 2024-07-04, retrieved 2024-07-07^
  30. Booktopia in administration after troubled automated warehouse move iTnews, retrieved 2024-07-07^
  31. Booktopia to begin trading again after sale to online store digiDirect ABC News, 2024-08-19, retrieved 2024-08-19^