Bank Muscat

Bank Muscat is a financial services provider in the Sultanate of Oman providing corporate banking, retail banking, investment banking, treasury, private banking and asset management. The bank, with assets worth US$ 31.9 billion in 2018, has the largest network in Oman exceeding 150 branches.[4] As of 2022, the bank has more than 2 million customers, 174 branches, and more than 800 points of interaction,[5] including automated teller machines (ATM), deposit machines (CDM), and full-function machines (FFM).[6]

Operations

The international operations consist of a branch each in Riyadh, Saudi Arabia and Kuwait and representative offices in Dubai, UAE and Singapore.[7] The Bank has whole ownership of Muscat Capital, a brokerage and investment banking entity in Saudi Arabia,[8] and an 11.8% stake in Silkbank in Pakistan.[9]

Recognition

Bank Muscat was voted the ‘Best Bank in Oman’ for seven years by The Banker,[10] FT London[11][12][13] nine years in a row by Global Finance and Euromoney.[14][15] Bank Muscat is the recipient of the Hewitt recognition as the Middle East's Best Employer 2009.[16] The Bank was declared an Investor in People (IiP) organisation in January 2007, becoming the first banking organisation in the MENA region to be awarded the global recognition.[16] In 2004, Bank Muscat became the first bank in the Middle East to be completely ISO 9000:2000 certified.[17] In 2022, the bank was ranked among the top 30 banks in the region by Forbes Middle East.[18]

International issues

In 2013, the bank was hit by a $39 million fraud scheme using prepaid travel cards accessed from outside of Oman.[19] This led to an impairment charge impacting 10.5% of Bank Muscat's earnings for the period.[20]

In 2016, the United States Department of the Treasury secretly issued a license to Bank Muscat to convert $5.7 billion in Iranian overseas reserves from Omani rials into euros via United States dollars, something not normally permitted due to United States sanctions against Iran.[21]

References

  1. Company Overview of bank muscat retrieved 29 June 2019^
  2. Bank Muscat on the Forbes Global 2000 List forbes.com^
  3. BankMuscat - About Us BankMuscat, retrieved 2002-08-02^
  4. Global Finance Magazine - Best Banks In The Middle East 2019: Sunny Outlook Global Finance Magazine, retrieved 29 June 2019^
  5. It's a whole new ballgame: Financial institutions and their customers have changed the way we do banking pennlive, 2022-06-23, retrieved 2025-03-26^
  6. Bank Muscat wins Best Retail Bank in Oman Award at MENA Banking Excellence Awards 2022 Times Of Oman, retrieved 2024-03-31^
  7. International Operations Group Bank Muscat, retrieved 29 June 2019^
  8. Muscat Capital launches real estate fund Times of Oman, 25 December 2017, retrieved 29 June 2019^
  9. Arif Habib Corp acquires 28% stake in Silkbank The Express Tribune, 9 December 2015, retrieved 29 June 2019^
  10. Bank of the Year Awards - Oman www.thebanker.com, retrieved 2025-03-26^
  11. Bank Muskat wins global benchmark Bank of the Year award by Banker Oman Observer, retrieved 2024-03-31^
  12. Bank Muscat honored with an award for excellence in service delivery Albayan Magazine, retrieved 2024-03-31^
  13. Bank Muscat wins global banking benchmark award Times of Oman, retrieved 2025-03-26^
  14. Bank Muscat wins Best Bank in Oman Award from Euromoney Oman Observer, 2022-08-15, retrieved 2025-03-26^
  15. Muscat Daily Posts. Bank Muscat wins top award from Global Finance Muscat Daily, 2021-02-27, retrieved 2025-03-26^
  16. BankMuscat One of the Region's Best Employers Khaleej Times, retrieved 2025-03-26^
  17. BankMuscat to Open Branch in Riyadh Arab News, 2005-11-21, retrieved 2025-03-26^
  18. Bank Muscat wins Best Retail Bank in Oman Award at MENA Banking Excellence Awards 2022 Times of Oman, retrieved 2024-03-31^
  19. Bank Muscat hit by $39m ATM cash-out heist www.theregister.co.uk, retrieved 29 June 2019^
  20. Oman's Bank Muscat Hit By $39m Prepaid Card Fraud Gulf Business, 26 February 2013, retrieved 29 June 2019^
  21. Josh Lederman, Matthew Lee. Secret Obama-era permit let Iran convert funds to dollars The Associated Press, June 6, 2018^