Amazon Clinic was an Amazon subsidiary that provided virtual healthcare services, until being merged with the company's in-person healthcare subsidiary One Medical.[1]
Launched in November 2022, it is available to persons aged 18 to 64, in all 50 states and Washington, DC.[2][3] Customers in 34 states[3] can use messaging to consult a medical clinician about 20 common conditions, such as acne, pink eye, migraine, and erectile dysfunction.[4]
From August 1, 2023, Amazon Clinic will allow video visits nationwide.[3] Amazon Clinic uses third-party vendors and does not currently accept health insurance, instead charging a flat fee.[2][5] Customers will also be able to see their medical cost before any visit.[3] Privacy advocates have raised concerns about Amazon's potential misuse of customer's medical information.[6]
On June 27, 2024, Amazon announced that it would merge Amazon Clinic with One Medical, a face-to-face medical service provider it acquired in 2023, and rename the business Amazon One Medical.[7]
