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Amazon Clinic

Amazon Clinic was an Amazon subsidiary that provided virtual healthcare services, until being merged with the company's in-person healthcare subsidiary One Medical.[1]

History

Launched in November 2022, it is available to persons aged 18 to 64, in all 50 states and Washington, DC.[2][3] Customers in 34 states[3] can use messaging to consult a medical clinician about 20 common conditions, such as acne, pink eye, migraine, and erectile dysfunction.[4] Once the consultation is complete, patients have the option of filling any prescriptions through Amazon Pharmacy for home delivery.[5]

From August 1, 2023, Amazon Clinic will allow video visits nationwide.[3] Amazon Clinic uses third-party vendors and does not currently accept health insurance, instead charging a flat fee.[2][5] Customers will also be able to see their medical cost before any visit.[3] Privacy advocates have raised concerns about Amazon's potential misuse of customer's medical information.[6]

On June 27, 2024, Amazon announced that it would merge Amazon Clinic with One Medical, a face-to-face medical service provider it acquired in 2023, and rename the business Amazon One Medical.[7]

References

  1. Amazon Staff. Amazon Clinic is now Amazon One Medical’s Pay-per-visit telehealth service—here’s what it means for our customers www.aboutamazon.com, 2024-06-27, retrieved 2025-01-04^
  2. Kurt Schlosser. Amazon launching 'Amazon Clinic,' a virtual health service intended to treat a variety of conditions GeekWire, 15 November 2022, retrieved 31 March 2022^
  3. Catherine Thorbecke. Amazon Clinic rolls out nationwide as e-commerce giant expands its health care footprint CNN, 2023-08-01, retrieved 2023-08-02^
  4. Charlotte Schubert. Testing Amazon Clinic, the tech giant's latest foray into healthcare GeekWire, 28 November 2022, retrieved 31 March 2022^
  5. Bob Niedt. Amazon Health Care Has a New Virtual Clinic: Amazon Clinic Kiplinger, 5 December 2022, retrieved 31 March 2022^
  6. Grace Browne. Amazon's Creep Into Health Care Has Some Experts Spooked Wired, 1 December 2022, retrieved 31 March 2022^
  7. Amazon Staff. Amazon Clinic is now Amazon One Medical’s Pay-per-visit telehealth service—here’s what it means for our customers www.aboutamazon.com, 2024-06-27, retrieved 2025-07-31^