ACA International is a trade group located in the United States representing debt collection agencies, creditors, debt buyers, collection attorneys, and debt collection industry service providers.
ACA International is based in Minneapolis and Washington, D.C. with members located throughout the U.S. and more than 25 other countries. The organization, through its members, represents more than 150,000 industry employees.[1]
History
In June 1939, the Pacific Coast Association of Collection Agencies and California Association of Collectors, held a joint convention in Oakland, California and launched the American Collectors Association with 273 members. The organization changed its name to ACA International in 2001.[2]
Industry overview
Collection agency services to their clients include billing, customer service, insurance verification, training, data clearinghouse services, and debt purchasing.