2020 Facebook ad boycotts

The 2020 Facebook ad boycotts were a group of boycotts that took place during the month of July 2020. Much of the boycotts were organized under the Stop Hate for Profit campaign, launched by the advocacy groups the Anti-Defamation League, the NAACP, Color of Change, Common Sense Media, Free Press and Sleeping Giants. Over 1,000 companies participated in the boycott.[1][2]

History

In June 2020, Facebook refused to censor a post that contained Donald Trump's "When the looting starts, the shooting starts" statement, as well as a post by Trump that criticized the CHAZ. Mark Zuckerberg later defended this move. This led to immense criticism and later became one of the factors leading to the boycott.[1][3]

According to Jonathan Greenblatt, one of the organizers behind the boycott, the idea for the boycott arose because his organization thought that Facebook was not doing enough to censor hate speech. He requested a meeting with Facebook representatives but was turned down. After communicating with Rashad Robinson and Derrick Johnson, the three of them launched the campaign.[2]

On June 17, the Anti-Defamation League, the NAACP, Color of Change, Common Sense Media, Free Press and Sleeping Giants revealed the Stop Hate for Profit campaign through a full-page ad in the Los Angeles Times.[4][5] The coalition of organizations grew to include the League of United Latin American Citizens, Mozilla and the National Hispanic Media Coalition. The Stop Hate for Profit campaign called for an ad pause in June 2020, asking companies to pause spending on Facebook and Instagram ads for July 2020.[6]

On June 19, The North Face and REI announced their plans to join the boycott.[7][8] Shortly thereafter, Upwork and Patagonia announced that they would join the boycott.[9]

On June 24, Ben & Jerry's announced that it would join the boycott.[3] The next day, Verizon announced that it would join the boycott.[10]

On June 26, Unilever announced that it would join the boycott.[11] The next day, one of the organizers of the boycott announced that the boycott would now aim to include European companies.[12] In addition, Coca-Cola announced that it would join the boycott.[13]

On July 7, the organizers of the boycott met with Facebook representatives as well as Zuckerberg. The organizers disliked the meeting, and brought up how Facebook did not set any dates or make detailed plans.[14][15]

Participants

The following is a non-exhaustive list of participants: • Adidas[16]

• Arc′teryx[17]

• Aviva[18]

• Bank of Montreal[19]

• Beam Suntory[16]

• Chipotle[20]

• Chobani[16]

• CIBC[19]

• Clorox[16]

• Coca-Cola[13][16]

• CVS Health[16]

• Diageo[21]

• Dunkin' Donuts[16][22]

• Ford[16]

• Goodby, Silverstein & Partners[23]

• Hershey's[16]

• HP[16]

• InterContinental Hotels Group[18]

• Lego[16]

• Levi's[16]

• Lululemon Athletica[17]

• MEC[17]

• Patagonia[9][16]

• Pfizer[16][20]

• Puma[16][20]

• RBC[19]

• REI[7]

• Scotiabank[19]

• Sony Interactive Entertainment[16]

• Starbucks[16]

• Stuff[24]

• Target[16]

• Toronto-Dominion Bank[19]

• Unilever, including Ben & Jerry's[16]

• Upwork[9]

• Verizon[10][16]

• VF (JanSport, The North Face, Vans)[16]

• Volkswagen[22]

Criticism

Writing for The Verge, Casey Newton argued that the companies that took part in the boycott acted "as if Facebook doesn't ban hate speech at all", and that the boycott should've focused on the company's monopoly power.[25]

Several writers noted that many businesses had already cut their marketing budgets due to the COVID-19 pandemic.[1][22][25] Most of Facebook's revenue comes from small to mid-sized companies, and the top 100 advertisers only comprise 6% of the total revenue, suggesting that a boycott would be futile.[26] The long-term impact of the boycott was expected to be minimal, as an industry analyst predicted that advertisers would ramp up spending during the period.[1]

Impact

On June 26, the share price of Facebook dropped by 8.3%. On the same day, Mark Zuckerberg stated that the company would begin to place "warning labels" on posts such as those by Trump. In addition, the company would prohibit certain types of ads and misinformation related to voting. This was criticized by the organizers of the boycott.[27]

On June 30, Facebook removed several groups and users associated with the Boogaloo movement.[28]

In August 2020, Facebook and Instagram began removing 1,500 QAnon pages and groups that discussed violence, and in early October reportedly committed to removing all QAnon content, even if it does not explicitly refer to violence.[29] On October 12, CNN[30] and other news outlets cited recent increased pressure, including from the #StopHateForProfit boycott and campaign's nonprofit organizers, such as Color of Change, the Anti-Defamation League, and NAACP[31][32] in Zuckerberg's decision to expand Facebook's "hate speech policy to include content that 'denies or distorts the Holocaust', a major shift for the platform, which has repeatedly come under fire for its inaction on hateful and false information."

References

  1. Julia Carrie Wong. 'Too big to fail': why even a historic ad boycott won't change Facebook The Guardian, 11 July 2020, retrieved 21 July 2020^
  2. Shirin Ghaffary. Why Facebook is "the front line in fighting hate today" Vox, 15 July 2020, retrieved 21 July 2020^
  3. Alex Hern. Facebook to be hit by its largest ever advertiser boycott over racism The Guardian, 24 June 2020, retrieved 21 July 2020^
  4. Chris Mills Rodrigo. Civil rights groups call for Facebook ad boycott The Hill, 17 June 2020, retrieved 20 July 2020^
  5. Rebecca Heilweil. Civil rights organizations want advertisers to dump Facebook Vox, 17 June 2020, retrieved 20 July 2020^
  6. Stop Hate for Profit Stop Hate for Profit, retrieved 2020-09-14^
  7. Brian Fung. The North Face is the biggest brand yet to join Facebook ad boycott CNN, 19 June 2020, retrieved 20 July 2020^
  8. Queenie Wong, Alison DeNisco Rayome. North Face, REI join Facebook ad boycott organized by civil rights groups CNET, 20 June 2020, retrieved 30 July 2020^
  9. Megan Graham. Patagonia joins growing list of companies boycotting Facebook ads CNBC, 22 June 2020, retrieved 21 July 2020^
  10. Nick Statt. Verizon is the biggest advertiser to join the Facebook ad boycott so far The Verge, 25 June 2020, retrieved 22 July 2020^
  11. Sheila Dang. Unilever to stop U.S. advertising on Facebook, Twitter for rest of year Reuters, 26 June 2020, retrieved 23 July 2020^
  12. Sheila Dang. Exclusive: Facebook ad boycott campaign to go global, organizers say Reuters, 28 June 2020, retrieved 23 July 2020^
  13. Coca-Cola suspends social media advertising despite Facebook changes BBC News, 27 June 2020, retrieved 23 July 2020^
  14. Queenie Wong. Facebook ad boycott organizers: Meeting with Zuckerberg was 'disappointing' CNET, 7 July 2020, retrieved 23 July 2020^
  15. Russell Brandom. Facebook boycott organizers call Mark Zuckerberg meeting "a disappointment" The Verge, 7 July 2020, retrieved 23 July 2020^
  16. Allen Kim, Brian Fung. Facebook boycott: View the list of companies pulling ads CNN, 2 July 2020, retrieved 20 July 2020^
  17. Tara Deschamps. Canadian companies Lululemon, MEC, and Arc'teryx join Facebook ad boycott CBC News, 29 June 2020, retrieved 21 July 2020^
  18. Jane Wakefield. Facebook: Aviva and Intercontinental Hotels Group pause ads BBC News, 30 June 2020, retrieved 17 July 2020^
  19. Canada's 5 big banks join anti-hate advertising boycott of Facebook CBC News, 1 July 2020, retrieved 14 July 2020^
  20. Irina Ivanova. More advertisers fleeing Facebook as boycott grows CBS News, 30 June 2020, retrieved 23 July 2020^
  21. Megan Graham. Diageo will pause ad spend on major social media platforms CNBC, 27 June 2020, retrieved 14 July 2020^
  22. Shannon Bond. Over 400 Advertisers Hit Pause On Facebook, Threatening $70 Billion Juggernaut NPR, 1 July 2020, retrieved 29 July 2020^
  23. Megan Graham. The Facebook ad boycotts have entered the big leagues. Now what? CNBC, 27 June 2020, retrieved 23 July 2020^
  24. Hal Crawford. Stuff has taken the sword to Facebook. Is it the start of a media revolution? The Spinoff, 7 July 2020, retrieved 29 July 2020^
  25. Casey Newton. The Facebook boycott advertisers have the right company but the wrong diagnosis The Verge, 30 June 2020, retrieved 21 July 2020^
  26. James Clayton. Could a boycott kill Facebook? BBC News, 29 June 2020, retrieved 21 July 2020^
  27. Shannon Bond. In Reversal, Facebook To Label Politicians' Harmful Posts As Ad Boycott Grows NPR, 26 June 2020, retrieved 22 July 2020^
  28. Brian Fung. Facebook bans hundreds of accounts related to the Boogaloo extremist movement CNN, 30 June 2020, retrieved 23 July 2020^
  29. Facebook says it will now ban all pages supporting QAnon, the antisemitic conspiracy theory Haaretz, retrieved 2020-10-08^
  30. Facebook will ban Holocaust denial posts under hate speech policy CNN, 12 October 2020, retrieved 2020-10-13^
  31. Facebook, in a reversal, will now ban Holocaust denial content under its hate-speech policy 12 October 2020, retrieved 2020-10-13^
  32. Facebook has more users in India than anywhere else. It's now dealing with a hate speech crisis CNN, 23 September 2020, retrieved 2020-10-13^